chrisgordon.io • LinkedIn • Figma Community

[email protected] • 07890 212589

Summary

London-based Product Designer with 12+ years of experience across E-commerce, B2B SaaS, and Fintech. Proven track record leading end-to-end product design — from discovery and strategy through to delivery and optimisation — across startups and global enterprises. Skilled in design systems, user research, experimentation, and cross-functional collaboration.

Experience

Product Designer – Stepstone

Recruitment Platform – March 2025 – Present

• Designed and ran experiments across key entry points to drive core company OKRs, improving activation and engagement metrics.
• Collaborated with C-Suite executives to define the mobile experience for an agentic AI replatforming initiative, leveraging natural language processing.

Lead Product Designer – Vigo

B2B SaaS, Cost & Carbon Optimisation – Sept 2024 – Feb 2025 (Contract)

• Redesigned core flows for a complex, data-intensive SaaS platform used across the construction industry, reducing friction and speeding up end-user workflows.
• Facilitated stakeholder workshops to uncover pain points and align product vision across engineering, product, and legal teams.
• Identified the need for a Design System; built it from the ground up (tokens, components, dev sync), improving UI consistency and developer handoff efficiency.

Senior Product Designer – Motorway

Growth & Internal Tools – Aug 2023 – Aug 2024

• Led design for internal customer support platforms; conducted deep-dive shadowing sessions with CS agents to optimise operational tooling.
• Ran A/B/C experiments across top-of-funnel moments, designing and iterating on core psychological drivers that increased activation KPIs.